Privacy Policy

Welcome to The Bali Spa (a unit of Ancient Spa & Wellness). Your privacy and data security are paramount to us. This Privacy Policy explains how we collect, handle, utilize, and protect your personal information when you visit thebalispa.co or use our booking channels.

1. Information We Collect

We may collect personal details including your name, contact phone number, email address, appointment preferences, branch selection, and health preferences when you fill out our online booking forms, membership inquiries, or contact desk forms.

2. How We Use Your Information

• To confirm and schedule your therapeutic spa appointments.
• To manage your membership hours, discounts, and complimentary services.
• To communicate important updates, appointment reminders, and promotional offers.
• To continually enhance our guest experience and website performance.

3. Data Protection & Confidentiality

We do not sell, rent, trade, or share your personal information with unauthorized third parties. Access to guest contact data is strictly restricted to authorized customer care personnel for service fulfillment.

4. Security Standards

We employ modern SSL encryption protocols and secure server architectures to protect your information against unauthorized access, loss, or disclosure.

5. Contact Regarding Privacy

If you have any questions or would like to request updates or deletion of your personal records, please reach out to our privacy desk at privacy@thebalispa.co.